Vladimir Danailov: Sofia Industries Moved from Outsourcing to Smartsourcing Services
Germany is Bulgaria’s Most Preferred Destination for Business Trips and Partnerships

The World Bank Chose Sofia for its Second World Center for Shared Services


The World Bank chose Sofia as its second global outsourcing centre. In the due diligence, Bulgaria competed with two other countries in the region – Serbia and Croatia.

The Investment Analysis Department of the Sofia Investment Agency was actively involved in the process. The business environment in Sofia and Bulgaria was discussed with representatives of the World Bank. Economic data about the country and Sofia, information on the human capital, the working conditions and life in the capital were presented.

The conditions in the three countries were assessed by cost of living, job opportunities in different time zones, availability of specialists and good IT infrastructure, etc. We are glad to report that Sofia won the World Bank’s investment because of the high level of the Bulgarian IT market, access to talented professionals, as well as the thriving business environment.

The Sofia office of the World Bank will be located in Sofia Tech Park and there will be hired around 200 specialists who will work on the technology services and the business processes for the Bank’s internal corporate and IT operations.

The centre in Bulgaria will be the second in the world after the one in Chennai, India, which employs about 2,000 people in accounting, human resources, and more. While analysing where to deploy its second centre, the World Bank was guided by the ability to continue the working day after the one in India ends.

Additional info about the new centre can be found in the interview by Bloomberg TV Bulgaria with Iliya Krastev, Member of the Management Board of the Bulgarian Outsourcing Association.