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Finnish Company Cargotec Chooses Sofia for Its New Global Business Service Center



Industry: cargo-handling machinery for ships, ports, terminals and local distribution

In Sofia since: 2017

Employees: 130



Cargotec-Center-in-SofiaFinnish cargo-handling machinery maker Cargotec opened its new global Cargotec Business Service (CBS) centre in Sofia, the capital of Bulgaria. The investment demonstrates Cargotec’s confidence in the local team of dedicated professionals and the Bulgarian talent pool to help company’s growth.

The CBS team presently consists of 130 people; however, it is expected that it would expand significantly over the coming years. The aim is to develop and deliver world-class global business support services in the fields of finance, human resources, information management, as well as indirect procurement.  


Why Sofia

After due diligence process in April 2017, Cargotec Automation Systems chooses Sofia among 8 different locations. The company’s operations in Sofia begin four months later, in August 2017, with 40 employees fluent in 10 different languages. Sofia wins over the remaining 7 possible locations with its pool of 36,000 qualified professionals in the sector, its competitive economic environment and the support received by a number of local partners during the process of establishment. The Cargotec team currently occupies two floors of the newly built Millenium Center business tower at the very heart of Sofia. Since January 2018, the Sofia office employs nearly 140 specialists in 6 divisions – Finance, Human Resources, Orders management, Logistics, Customer service, and IT. The company’s accounting department handles the documentation of 45,000 orders per month.


Maya Milanova, Head of Cargotec Business Services

Our investment in the modern office in the heart of Sofia is a long-term commitment with a focus on continuous improvement. We plan to grow and are on the lookout for people who are future-oriented and eager to develop their skills in a global company and lead the way in building smarter business services.


Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec’s business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimize global cargo flows and create sustainable customer value. Cargotec’s sales in 2016 totaled approximately EUR 3.5 billion and it employs over 11,000 people.