Online commerce in Bulgaria continues to grow rapidly, with sales of non-food goods taking up an increasingly large share of the market. Sofia is establishing itself as a dynamic center for e-commerce – a place where innovative ideas, technological solutions and growing consumer interest meet. The lack of dominant global players and the large number of active online buyers make the city an excellent environment for testing and developing new business models in the field of eCommerce.
Trade
Online commerce in Bulgaria
About 50%
growth in recent years
€680
average annual online shopping cart in 2023.
59.7%
of the active population in the Southwest region
have shopped online in 2024.
Source:NSI
What do online shoppers buy?
78.1%
buy clothes and sports goods
35.9%
make travel reservations
30.4%
purchases of cosmetics and beauty and health products
26.9%
deliveries from restaurants, fast food chains and catering
25.3%
sports goods (excluding sportswear)
24.6%
transport services (bus, train, plane tickets and taxi fares)
22.6%
online tickets for various events
Sources: NSI/ Bulgarian E-commerce Association
17.1%
medicines, nutritional supplements and vitamins
16.5%
computers, tablets, mobile phones, accessories and other electronic goods
13.8%
printed books, newspapers and magazines
13.8%
consumer electronics and household appliances
12.3%
subscriptions for internet, television and mobile services
11.6%
tickets for sporting events
11.2%
furniture, home and garden goods
7.8%
children’s toys and accessories
What websites will Bulgarians shop on in 2023?
95.5%
buy from Bulgarian online stores
27.4%
order from EU countries
12.9%
shop from third parties
Source: PASSPORT 2024
of the E-commerce industry in Bulgaria
