{"id":23822,"date":"2020-05-05T15:53:16","date_gmt":"2020-05-05T12:53:16","guid":{"rendered":"https:\/\/investsofia.com\/en\/?p=23822"},"modified":"2020-05-05T15:54:06","modified_gmt":"2020-05-05T12:54:06","slug":"chatbot-sofia-municipalitys-website-answer-citizens-questions-covid-19","status":"publish","type":"post","link":"https:\/\/investsofia.com\/en\/chatbot-sofia-municipalitys-website-answer-citizens-questions-covid-19\/","title":{"rendered":"Chatbot on Sofia Municipality\u2019s Website to Answer Citizens\u2019 Questions about COVID-19"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-23786 alignright\" src=\"https:\/\/investsofia.com\/wp-content\/uploads\/2020\/05\/1.jpg\" alt=\"\" width=\"323\" height=\"230\" srcset=\"https:\/\/investsofia.com\/wp-content\/uploads\/2020\/05\/1.jpg 960w, https:\/\/investsofia.com\/wp-content\/uploads\/2020\/05\/1-300x214.jpg 300w, https:\/\/investsofia.com\/wp-content\/uploads\/2020\/05\/1-768x548.jpg 768w, https:\/\/investsofia.com\/wp-content\/uploads\/2020\/05\/1-600x428.jpg 600w, https:\/\/investsofia.com\/wp-content\/uploads\/2020\/05\/1-205x146.jpg 205w, https:\/\/investsofia.com\/wp-content\/uploads\/2020\/05\/1-50x36.jpg 50w, https:\/\/investsofia.com\/wp-content\/uploads\/2020\/05\/1-105x75.jpg 105w\" sizes=\"auto, (max-width: 323px) 100vw, 323px\" \/>\u0410 chatbot on the site of Sofia Municipality will provide you with important information about the current situation related to COVID-19.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Skilly the Chatbot answers questions and provides up-to-date information and data from official sources &#8211; Bulgarian state and municipal institutions, as well as Bulgarian and international organizations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can communicate with the chatbot by asking it open-ended questions or by choosing from the list of frequently asked questions on various topics such as:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">&#8211; COVID-19 in Sofia Municipality.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">&#8211; Information about the virus, its spread, and symptoms.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">&#8211; Anti-epidemic measures in Sofia and Bulgaria.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">&#8211; Emergency telephone numbers.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">&#8211; Use of e-services and many more.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The system responds instantly, 24\/7. It also provides articles, presentations, infographics, and videos related to COVID-19.\u00a0\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">We would like to express our gratitude to the Sofia-based <\/span><a href=\"https:\/\/abilitics.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Abilitics<\/span><\/a><span style=\"font-weight: 400;\"> for supporting the Municipality free of charge with the integration of the chatbot and for helping us \u201cteach\u201d it information related specifically to the urban environment and the situation in Sofia, so that the system could be of maximum benefit to the citizens of the capital. Abilitics\u2019 Skilly is based on artificial intelligence and allows the chatbot to adequately communicate according to the needs of a specific team, audience, or topic. Skilly is constantly improving its &#8220;skills&#8221; and allows for continuous update of information.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; \u0410 chatbot on the site of Sofia Municipality will provide you with important information about the current [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":23787,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[179],"tags":[],"class_list":["post-23822","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories-en"],"_links":{"self":[{"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/posts\/23822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/comments?post=23822"}],"version-history":[{"count":0,"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/posts\/23822\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/media\/23787"}],"wp:attachment":[{"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/media?parent=23822"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/categories?post=23822"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/investsofia.com\/en\/wp-json\/wp\/v2\/tags?post=23822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}