{"id":23454,"date":"2020-04-03T02:58:26","date_gmt":"2020-04-02T23:58:26","guid":{"rendered":"https:\/\/investsofia.com\/en\/?p=23454"},"modified":"2020-04-03T03:00:49","modified_gmt":"2020-04-03T00:00:49","slug":"umni-chatbot-agency-provide-free-chatbot-tourism-sector-one-affected-covid-19","status":"publish","type":"post","link":"https:\/\/investsofia.com\/en\/umni-chatbot-agency-provide-free-chatbot-tourism-sector-one-affected-covid-19\/","title":{"rendered":"Umni Chatbot Agency to Provide Free Chatbot for the Tourism Sector \u2013 One of the Most Affected by COVID-19"},"content":{"rendered":"

 <\/p>\n

\"\"The Umni.co chatbot agency announced that it will provide free development, implementation, and maintenance of a basic hotel chatbot to help hotelkeepers remain in touch with clients after the collapse in the tourism industry because of COVID-19. The company will be providing its product free of charge until 1 September 2020 to all new clients of the basic virtual assistant, both in Bulgarian and in English.\u00a0<\/span><\/p>\n

The CEO of Umni is Elitsa Hristova, who has over 20 years\u2019 experience in the hospitality industry. The company commented that competition for customers, markets and qualified staff after the crisis will be fierce and businesses that are mobile, online, flexible and always available when needed will recover faster after the downturn.\u00a0<\/span><\/p>\n

This is how Elitsa Stoilova commented on the company\u2019s decision:<\/span><\/p>\n

Someone has to work, to receive clients\u2019 requests 24\/7 even when there is no one in the office when the business is temporarily closed. This can be done by a chatbot. We hope that the free service until the end of summer will help hotels keep in touch with clients without burdening them financially. The crisis will pass and clients will come back. Domestic tourism will be the first to recover but the speed of recovery will not allow the business to return to pre-crisis work levels immediately. The Chatbot can take on some of the tasks and communication and help the hotel optimize the working process of available staff for the benefit of both the business and its customers.\u00a0\u00a0<\/span><\/i><\/p>\n

You can find more about the features of the hotel chatbot and the way it works on the<\/span> company\u2019s website<\/span><\/a>. New clients can request access to the virtual assistant by sending an email to <\/span>sales@umni.bg or by using the registration form<\/span> here<\/span><\/a>.<\/span><\/p>\n

Founded in 2018, Umni.co is a chatbot agency that provides virtual assistants to a number of sectors such as hotel accommodation, recreational activities, healthcare. In the very year of its launch, Umni.co received its first investment by the Canadian fund Loyal VC to further develop its \u201cbot-as-service\u201d.<\/span><\/p>\n

 <\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

  The Umni.co chatbot agency announced that it will provide free development, implementation, and maintenance of a basic hotel chatbot […]<\/p>\n","protected":false},"author":9,"featured_media":23136,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[169],"tags":[],"acf":[],"yoast_head":"\nUmni Chatbot Agency to Provide Free Chatbot for the Tourism Sector \u2013 One of the Most Affected by COVID-19 | Sofia Investment Agency<\/title>\n<meta name=\"description\" content=\"  The Umni.co chatbot agency announced that it will provide free development, implementation, and maintenance of a basic hotel chatbot to help\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/investsofia.com\/en\/umni-chatbot-agency-provide-free-chatbot-tourism-sector-one-affected-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Umni Chatbot Agency to Provide Free Chatbot for the Tourism Sector \u2013 One of the Most Affected by COVID-19 | Sofia Investment Agency\" \/>\n<meta property=\"og:description\" content=\"  The Umni.co chatbot agency announced that it will provide free development, implementation, and maintenance of a basic hotel chatbot to help\" \/>\n<meta property=\"og:url\" content=\"https:\/\/investsofia.com\/en\/umni-chatbot-agency-provide-free-chatbot-tourism-sector-one-affected-covid-19\/\" \/>\n<meta property=\"og:site_name\" content=\"Sofia Investment Agency\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SofiaInvestmentAgency\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-02T23:58:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-03T00:00:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/investsofia.com\/wp-content\/uploads\/2020\/03\/Umnico-Chatbot.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"680\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Georgi Brezin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@InvestSofia\" \/>\n<meta name=\"twitter:site\" content=\"@InvestSofia\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Georgi Brezin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/investsofia.com\/en\/umni-chatbot-agency-provide-free-chatbot-tourism-sector-one-affected-covid-19\/\",\"url\":\"https:\/\/investsofia.com\/en\/umni-chatbot-agency-provide-free-chatbot-tourism-sector-one-affected-covid-19\/\",\"name\":\"Umni Chatbot Agency to Provide Free Chatbot for the Tourism Sector \u2013 One of the Most Affected by COVID-19 | Sofia Investment Agency\",\"isPartOf\":{\"@id\":\"https:\/\/investsofia.com\/#website\"},\"datePublished\":\"2020-04-02T23:58:26+00:00\",\"dateModified\":\"2020-04-03T00:00:49+00:00\",\"author\":{\"@id\":\"https:\/\/investsofia.com\/#\/schema\/person\/f3a4aa57eeb0d1c8a5c3d3221bad0fd0\"},\"description\":\"  The Umni.co chatbot agency announced that it will provide free development, implementation, and maintenance of a basic hotel chatbot to help\",\"breadcrumb\":{\"@id\":\"https:\/\/investsofia.com\/en\/umni-chatbot-agency-provide-free-chatbot-tourism-sector-one-affected-covid-19\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/investsofia.com\/en\/umni-chatbot-agency-provide-free-chatbot-tourism-sector-one-affected-covid-19\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/investsofia.com\/en\/umni-chatbot-agency-provide-free-chatbot-tourism-sector-one-affected-covid-19\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u041d\u0430\u0447\u0430\u043b\u043e\",\"item\":\"https:\/\/investsofia.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Umni Chatbot Agency to Provide Free Chatbot for the Tourism Sector \u2013 One of the Most Affected by COVID-19\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/investsofia.com\/#website\",\"url\":\"https:\/\/investsofia.com\/\",\"name\":\"Sofia Investment Agency\",\"description\":\"We support local and foreign companies in building their business in Sofia, Bulgaria. 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