{"id":23445,"date":"2020-04-03T01:44:16","date_gmt":"2020-04-02T22:44:16","guid":{"rendered":"https:\/\/investsofia.com\/en\/?p=23445"},"modified":"2020-04-03T20:22:04","modified_gmt":"2020-04-03T17:22:04","slug":"use-sofia-city-administrations-e-services-limit-social-contacts-prevent-covid-19","status":"publish","type":"post","link":"https:\/\/investsofia.com\/en\/use-sofia-city-administrations-e-services-limit-social-contacts-prevent-covid-19\/","title":{"rendered":"Use Sofia City Administration\u2019s e-Services to Limit Social Contacts to Prevent COVID-19"},"content":{"rendered":"

\"\"<\/p>\n

 <\/p>\n

With regard to the recommendations of the operational headquarters of Sofia Municipality for limiting social contacts to prevent the spread of COVID-19, we inform citizens about the possibilities to communicate electronically with the administration.<\/span><\/p>\n

You can find direct links\u00a0on our e-Sofia webpage:\u00a0\u00a0investsofia.com\/e-sofia<\/a>, as well as\u00a0at Sofia Municipality’s dedicated page: sofia.bg\/e-sofia<\/a>\u00a0(in Bulgarian).<\/p>\n

    \n
  1. At <\/span>https:\/\/call.sofia.bg\/<\/span><\/a> (Information System of the Contact Center of Sofia Municipality) you can submit:\u00a0\u00a0<\/span><\/li>\n<\/ol>\n

    \u2714\ufe0f<\/span> non-urgent signals about problems in the city environment, no preliminary registration required;\u00a0<\/span><\/p>\n

    \u2714\ufe0f<\/span> letters, complaints, suggestions, requests for access to public information. Preliminary registration is required and the user must provide their current email address in the registration form.\u00a0<\/span><\/p>\n

     <\/p>\n

      \n
    1. By sending a message to Sofia Municipality through the Secure Delivery Electronic System (<\/span>e\/Account\/Login<\/span><\/a>).<\/span><\/li>\n<\/ol>\n

      \u2714\ufe0f<\/span> Every citizen can register in the Secure Delivery Electronic System (SDES), by identifying themselves by their personal identification code from the National Social Security Institute or Qualified Natural Person Signature.<\/span><\/p>\n

      \u2714\ufe0f<\/span> Through the Secure Delivery Electronic System one can submit letters, complaints, signals, suggestions, requests for access to public information, as well as requests for electronic services, signed with a Qualified Natural Person Signature.<\/span><\/p>\n

       <\/p>\n

        \n
      1. At <\/span>szp.sofia.bg\/OnlineReportWSClient<\/span><\/a> one can make inquiries about taxes and fees due to Sofia Municipality and these can be paid electronically by a debit or credit card.<\/span><\/li>\n<\/ol>\n

        The inquiry can be placed using:<\/span><\/p>\n

        \u2714\ufe0f<\/span> Personal ID number\/Unified Identification Code\/Personal ID number for a foreigner and PIN, issued by the Municipality;\u00a0<\/span><\/p>\n

        \u2714\ufe0f<\/span> Personal Identification Code, issued by the National Revenue Agency;<\/span><\/p>\n

        \u2714\ufe0f<\/span> Qualified Natural Person Signature\u00a0<\/span><\/p>\n

         <\/p>\n

        4.\u00a0\u00a0<\/span>https:\/\/usl.sofia.bg\/<\/span><\/a> provides the opportunity to apply electronically for administrative services in the categories of Civil Registration, Local Taxes and Fees, Municipal Property, and Tourism.<\/span><\/p>\n

         <\/p>\n

        The provision of electronic administrative services requires mandatory registration in the system of electronic services and the availability of a qualified electronic signature (QES)<\/span><\/p>\n

        The authorized Bulgarian QES providers are:\u00a0<\/span><\/p>\n