{"id":16714,"date":"2019-03-20T16:52:42","date_gmt":"2019-03-20T14:52:42","guid":{"rendered":"http:\/\/investsofia.com\/en\/?page_id=16714"},"modified":"2020-04-07T16:17:45","modified_gmt":"2020-04-07T13:17:45","slug":"outsourcing","status":"publish","type":"page","link":"https:\/\/investsofia.com\/en\/outsourcing\/","title":{"rendered":"Outsourcing"},"content":{"rendered":"<div id=\"modal-ready\">[vc_row parallax=&#8221;content-moving-fade&#8221; parallax_image=&#8221;17568&#8243; css=&#8221;.vc_custom_1555446613557{padding-top: 15% !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1463389365077{padding-right: 40% !important;}&#8221;][vc_column_text css_animation=&#8221;top-to-bottom&#8221;]\n<p style=\"text-align: left; padding: 40px 20px; color: white; background: linear-gradient(135deg, rgba(0,181,241,1) 0%, rgba(0,94,152,0.84) 100%); filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#00b5f1', endColorstr='#005e98', GradientType=1 );\">Bulgaria is the 2nd best outsourcing destination in Europe, according to <a href=\"https:\/\/www.atkearney.com\/documents\/20152\/793366\/The+Widening+Impact+of+Automation.pdf\"><span style=\"color: #ffffff;\">A.T. Kearney<\/span><\/a><span style=\"color: #ffffff;\">.\u00a0<\/span><span style=\"color: #ffffff;\">90% of the employees are in Sofia. Professionals in the city work in over 30 languages. The industry is rapidly shifting from process outsourcing to business decisions outsourcing due to the well-educated workforce in Sofia.\u00a0\u00a0<\/span><strong><br \/>\n<\/strong><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1463389497927{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]\n<h2 style=\"text-align: center;\">Outsourcing\u00a0in Sofia<\/h2>\n[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1463397750208{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1556021993277{margin-bottom: 0px !important;}&#8221;]\n<h3><strong>Overview<\/strong><\/h3>\n<div class=\"su-spacer\" style=\"height:20px\"><\/div>\n<h2><span style=\"color: #04a4de;\">~ 60 000\u00a0<\/span><\/h2>\n<p>employees work in Business Process<br \/>\nor Information Technology Outsourcing<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #02a4de;\">17%<\/span><\/h2>\n<p>annual growth in headcount<br \/>\nin 2013-2017<\/p>\n<h2><span style=\"color: #04a4de;\">4.8%\u00a0<\/span><\/h2>\n<p>of Bulgaria&#8217;s GDP<br \/>\ngenerated\u00a0by the sector[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;mobile-hide&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1464338113754{background-image: url(https:\/\/91.196.126.206\/soapi\/wp-content\/uploads\/2016\/05\/sofia-overview-1.jpg?id=2594) !important;}&#8221;][vc_single_image image=&#8221;17577&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1463483342920{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner el_class=&#8221;mobile-hide&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1464338129956{background-image: url(https:\/\/91.196.126.206\/soapi\/wp-content\/uploads\/2016\/05\/sofia-overview-4.jpg?id=2597) !important;}&#8221;][vc_single_image image=&#8221;17579&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1463581548145{margin-bottom: 0px !important;padding-top: 20% !important;padding-bottom: 20% !important;padding-left: 10% !important;}&#8221;][vc_column_text]\n<h3 style=\"text-align: left;\"><strong>Number of Companies by Sector<\/strong><\/h3>\n<div class=\"su-spacer\" style=\"height:20px\"><\/div>\n<h2><span style=\"color: #04a4de;\">193\u00a0<\/span><\/h2>\n<p>Information Technology Outsourcing<\/p>\n<h2><span style=\"color: #02a4de;\">57<\/span><\/h2>\n<p>Human Resources Outsourcing<\/p>\n<h2><span style=\"color: #04a4de;\">65<\/span><\/h2>\n<p>Voice-based Business Process Outsourcing<\/p>\n<h2><\/h2>\n<h2><span style=\"color: #04a4de;\">54<\/span><\/h2>\n<p>Other Business Process Outsourcing<\/p>\n<h2><span style=\"color: #04a4de;\">29<\/span><\/h2>\n<p>Knowledge Process Outsourcing and<br \/>\nFinance &amp; Accounting Outsourcing[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1557496977539{margin-bottom: 0px !important;padding-top: 5% !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1556022005283{margin-bottom: 0px !important;}&#8221;]\n<h3 style=\"text-align: left;\"><strong>Headcount by Sector<\/strong><\/h3>\n<div class=\"su-spacer\" style=\"height:20px\"><\/div>\n<h2><span style=\"color: #04a4de;\">16 441\u00a0<\/span><\/h2>\n<p>Information Technology Outsourcing<\/p>\n<h2><span style=\"color: #02a4de;\">9 730<\/span><\/h2>\n<p>Human Resources Outsourcing<\/p>\n<h2><span style=\"color: #04a4de;\">12 009<\/span><\/h2>\n<p>Voice-based Business Process Outsourcing<\/p>\n<h2><span style=\"color: #04a4de;\">10 409<\/span><\/h2>\n<p>Other Business Process Outsourcing<\/p>\n<h2><span style=\"color: #04a4de;\">9 099<\/span><\/h2>\n<p>Knowledge Process Outsourcing and<br \/>\nFinance &amp; Accounting Outsourcing[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;mobile-hide&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1464338129956{background-image: url(https:\/\/91.196.126.206\/soapi\/wp-content\/uploads\/2016\/05\/sofia-overview-4.jpg?id=2597) !important;}&#8221;][vc_single_image image=&#8221;17581&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1463483342920{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1557496772704{padding-top: 15% !important;}&#8221;][vc_column_inner el_class=&#8221;mobile-hide&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1557496745048{padding-top: 15% !important;}&#8221;][vc_single_image image=&#8221;17583&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1557496954843{padding-left: 10% !important;background-image: url(https:\/\/91.196.126.206\/soapi\/wp-content\/uploads\/2016\/05\/sofia-overview-4.jpg?id=2597) !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1556022011197{margin-bottom: 0px !important;}&#8221;]\n<h3 style=\"text-align: left;\"><strong>Internationalization &amp; Growth<\/strong><\/h3>\n<div class=\"su-spacer\" style=\"height:20px\"><\/div>\n<h2><span style=\"color: #04a4de;\">~8 bn BGN<\/span><\/h2>\n<p>annual revenue of the sector<br \/>\nprojected\u00a0by 2021<\/p>\n<h2><span style=\"color: #04a4de;\">48%\u00a0<\/span><\/h2>\n<p>of the enterprises have foreign<br \/>\nshareholders from 47 countries<\/p>\n<h2><span style=\"color: #04a4de;\">75%\u00a0<\/span><\/h2>\n<p>of the companies were founded<br \/>\nafter Bulgaria joined the EU in 2007[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1557496595404{background-image: url(https:\/\/91.196.126.206\/soapi\/wp-content\/uploads\/2016\/05\/sofia-overview-4.jpg?id=2597) !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1555055693193{margin-bottom: 0px !important;}&#8221;]<em><span style=\"color: #808080;\">Source: Bulgarian Outsourcing Association, 2018<\/span><\/em>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1566555174915{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<strong>Some success stories:<\/strong><\/p>\n<p><strong><a href=\"https:\/\/investsofia.com\/en\/world-bank-chose-sofia-second-world-center-shared-services\/\">World Bank<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/investsofia.com\/en\/telus-international-opened-its-new-head-office-in-the-newly-built-city-tower-in-sofia-and-plans-to-add-2000-employees-by-2020\/\">TELUS<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/investsofia.com\/en\/cargills-bulgarian-operations-have-grown-to-over-1100-employees\/\">Cargill<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/investsofia.com\/en\/cargills-bulgarian-operations-have-grown-to-over-1100-employees\/\">Cargotec<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/investsofia.com\/en\/aes-bulgaria-expands-its-shared-service-center-in-sofia\/\">AES<\/a><\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;23287&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/investsofia.com\/wp-content\/uploads\/2020\/03\/Impact-COVID-19-Sofia-English.pdf&#8221;][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row parallax=&#8221;content-moving-fade&#8221; parallax_image=&#8221;17568&#8243; css=&#8221;.vc_custom_1555446613557{padding-top: 15% !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1463389365077{padding-right: 40% !important;}&#8221;][vc_column_text css_animation=&#8221;top-to-bottom&#8221;] Bulgaria is the 2nd best outsourcing destination in [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":17791,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.14 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outsourcing in Sofia | Sofia Investment Agency<\/title>\n<meta name=\"description\" content=\"Bulgaria is the 2nd best outsourcing destination in Europe, according to A.T. 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